Privacy Statement

Scope

This statement applies to information collected through opsforgetech.com, contact forms, email, and ordinary business communications with OpsForge Tech. It does not apply to third-party websites or services that may be linked from this site.

Information we collect

Information you provide may include your name, company or organization, email address, optional phone number, service interest, message content, and consent confirmation.

If you use the Web Support AI assistant, messages are processed to answer Web Support questions, clarify your request, and prepare a structured summary. Anonymous conversations are retained for a limited operational period. Nothing is submitted as a business lead unless you review the summary and give explicit confirmation.

Technical information may include IP address, browser or device information, user agent, timestamps, requested pages, error logs, and similar hosting or security records generated when the site is used.

If you become a client, additional project information may be collected as needed to evaluate, scope, deliver, support, or document the agreed services.

How we use information

OpsForge Tech uses information to respond to inquiries, evaluate requested services, prepare proposals or statements of work, deliver services, maintain business records, improve site reliability, prevent spam or abuse, and protect the security of the website and related systems.

We may also use business contact information for reasonable follow-up about an inquiry, project, or related service conversation. You can ask us to stop non-essential follow-up communications.

Cookies and analytics

This website may use hosting, security, performance, analytics, form, and similar technologies that rely on cookies, logs, or similar identifiers. More detail is available in the OpsForge Tech Cookie Policy.

How we share information

OpsForge Tech does not sell personal information. Information may be shared with hosting providers, email providers, database providers, security tools, professional advisors, or other service providers only as needed to operate the website, communicate with you, deliver services, comply with obligations, or protect legitimate business interests.

Information may also be disclosed if required by law, legal process, enforceable request, or to protect the rights, safety, or security of OpsForge Tech, clients, users, or others.

AI assistant messages may be processed by OpenAI as a service provider for the limited purpose of generating the assistant response. Do not enter passwords, access tokens, recovery codes, private keys, payment-card information, or other credentials in the assistant.

International processing

OpsForge Tech is based in Ottawa, Ontario, Canada. Some service providers used for hosting, email, security, or business operations may process or store information in Canada, the United States, or other jurisdictions. Information handled outside your jurisdiction may be subject to the laws of the location where it is processed.

Retention

Information is retained only as long as reasonably necessary for the purposes described in this statement, including responding to inquiries, maintaining business records, meeting legal or tax obligations, resolving disputes, enforcing agreements, and protecting systems. Retention periods may vary depending on the nature of the information and the relationship.

Security

OpsForge Tech uses reasonable administrative, technical, and organizational safeguards appropriate to the nature of the information. No website, email system, or internet transmission can be guaranteed completely secure.

Your choices

You may contact OpsForge Tech to request access to, correction of, or deletion of personal information you have submitted, subject to legal, contractual, security, and business record requirements. You may also ask questions about how your information is handled.

Children

This website is intended for business and professional audiences. It is not directed to children, and OpsForge Tech does not knowingly collect personal information from children through this website.

Changes to this statement

This statement may be updated from time to time to reflect changes to the website, services, providers, or legal requirements. The updated version will be posted on this page.

Contact

Questions or requests about this Privacy Statement can be submitted through the contact page or sent to OpsForge Tech in Ottawa, Ontario, Canada.